Vote for Aegis Help Desk
Aegis Help Desk is a Help Desk, Client and Configuration Management system. It will work on Windows and also over the web. It is designed for organizations that do not require the full ITIL based service management system. There are 3 main components in Aegis Help Desk: help desk management, client management and configuration management. The client management component in Aegis Help Desk is a full client and contact management system. The configuration management component keeps all your asset data in one place and allows you to track asset allocations, components that make up an asset, asset service history and support calls for each asset.