USB device not recognized

  • Section(s): Troubleshooting, Misc
  • Published on Jun 23, 2009.
  • Last Modified on Feb 02, 2009.
  • Last Modified by Mitch Tulloch.
  • Rated 3.3 out of 5 based on 4 votes.
A simple thing to try when your flash drive or other USB device doesn't mounted by Windows when you plug it in.

If you have a USB hub (or a USB device that includes a USB hub) connected to your computer, and you plug a flash drive or other USB device into the hub and the flash drive doesn't get recognized and mounted by Windows, try this: plug the flash drive into a USB slot on your computer instead of plugging it into the hub.

This kind of problem has happened to me often with laptops, which often seem to underpower their USB slots for some reason. I even had a situation once where a USB mouse plugged into a USB slot on the back of the laptop wouldn't work, but when I plugged the mouse into a slot on the side of the machine, it was recognized. And it can also happen frequently with laptop port replicators in docking stations.

So when in doubt, avoid plugging USB devices into USB hubs or port replicators—plug them directly into slots on your computer if possible.

If you have feedback concerning this tip, I'd love to hear from you.

About Mitch Tulloch

Mitch Tulloch is a widely recognized expert on Windows administration, networking, and security. He has been repeatedly awarded Most Valuable Professional (MVP) status by Microsoft for his outstanding contributions in supporting users who deploy and use Microsoft platforms, products and solutions. Mitch has published over two hundred articles on different IT websites and magazines, and he has written or contributed to almost two dozen books and is lead author for the Windows 7 Resource Kit from Microsoft Press. For more information, see www.mtit.com .


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