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  - Windows Vista
    - Admin Tips
      - Troubleshooting
        More Sysprep Errors with Vista

Section(s): Troubleshooting, Deployment
Published on Jan 31, 2008.
Last Modified on Jan 31, 2008.
Last Modified by Mitch Tulloch.
Rating: Not Rated

Resolving other errors that can occur when sysprepping a Vista computer.

If you try to sysprep a Vista reference system and get this error:

”A fatal error occurred while trying to sysprep the machine.”

then you should check your Setupact.log file and see if you can find the following line:

0x80070020 / ERROR_SHARING_VIOLATION

If this line is present in the log file, then sysprep is failing because MSDTC is trying to reset its log but sysprep has locked the log for exclusive access. The only solution for this at present is to contact Microsoft Customer Support Services (CSS) for a hotfix.

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Mitch Tulloch was lead author for the Windows Vista Resource Kit from Microsoft Press, which is the book for IT pros who want to deploy, maintain and support Windows Vista in mid- and large-sized network environments. Mitch was also the author of Introducing Windows Server 2008 and technical project lead for the Microsoft Office Communications Server 2007 Resource Kit, both books also from Microsoft Press. For more information on these and other books by Mitch, see www.mtit.com.

About Mitch Tulloch

Mitch Tulloch is a widely recognized expert on Windows administration, networking, and security. He has been repeatedly awarded Most Valuable Professional (MVP) status by Microsoft for his outstanding contributions in supporting users who deploy and use Microsoft platforms, products and solutions. Mitch has published over two hundred articles on different IT websites and magazines, and he has written or contributed to almost two dozen books and is lead author for the Windows 7 Resource Kit from Microsoft Press. For more information, see www.mtit.com .