More Disk Quota "Gotchas"
Users need to know how the Recycle Bin applies to quota-enabled volumes.
A user has 25 MB of files on a quota-enabled volume, tries to free up space by deleting 5 MB of old files, checks the volume in My Computer and it still shows 25 MB of files, and calls Support to complain that something doesn't work. The problem? When the user deleted his files, they were simply moved to the Recycle Bin on the quota-enabled volume. The solution: educate users to either empty their Recycle Bin, hard-delete files using SHIFT+DELETE, or run Disk Cleanup.
About Mitch Tulloch
Mitch Tulloch was lead author for the Windows Vista Resource Kit from Microsoft Press, which is the book for IT pros who want to deploy, maintain and support Windows Vista in mid- and large-sized network environments. Mitch was also the author of Introducing Windows Server 2008 and technical project lead for the Microsoft Office Communications Server 2007 Resource Kit, both books also from Microsoft Press. For more information on these and other books by Mitch, see www.mtit.com .
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